Appointment Business Center Scheduler II for Surgical Specialities

Job title: Appointment Business Center Scheduler II for Surgical Specialities

Company: University of Arkansas for Medical Sciences

Job description: Overview

The Appointment Business Center Scheduler for Surgical Specialties [Access Coordinator II] answers telephones and coordinates appointments in a call center environment.

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans.

The safety of our team members at the University of Arkansas for Medical Sciences is our top priority. For this reason, successful applicants for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with our Student & Employee Health Services dept. UAMS will adhere to all federal, state and local regulations and will obtain necessary proof of vaccination prior to employment to ensure compliance.

UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary: $15.26 hourly


  • Schedules, reschedules, coordinates and cancels appointments.
  • Inputs and/or updates accurate patient information.
  • Communicates accurate and complete information.
  • Must maintains strict confidentiality.
  • Performs other duties as assigned.


Minimum Qualifications:

  • High school diploma/GED
  • Two (2) years of customer service or healthcare experience
  • Basic proficiency with computers (preferably MS Office)
  • Excellent telephone etiquette skills
  • General knowledge of office machines including printers and scanners

Preferred Qualifications:

  • Call center experience
  • Experience in registration, billing or scheduling in a healthcare environment
  • Knowledge in basic medical terminology

This position is subject to a pre-employment (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

UAMS is an and of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Physical Requirements

Stand: Occasionally

Sit: Continuously

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally

Lift, push, pull, carry weight: 11 – 25 lbs

Use hands to touch, handle, or feel: Continuously

Talk: Continuously

Hear: Continuously

Taste or smell: Never

Read, concentrate, think analytically: Continuously

Physical Environment: Inside Office Environment

Noise Level: Moderate

Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity

Hazards: None

Expected salary: $15.26 per hour

Location: Little Rock, AR

Job date: Sun, 15 May 2022 07:33:56 GMT

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