Call Center Agents

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Job Details
Full-time$12.50 – $15.50 an hour1 hour ago
  • Dental insurance
  • Paid training
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Windows
  • Computer skills
  • Communication skills
  • Typing
Full Job Description
ProComm is accepting applications for Full Time Inbound Overnight

Call Center Agents.

At ProComm, we are accepting applications in our center for Call Center Agents. We answer incoming phone calls for our clients, with the majority being Medical Clients, and our desire is to provide a ‘Best in Class’ customer experience. Acting as the first line of response to healthcare customers nationwide, we communicate with an open, helpful, and engaging tone and focus on servicing each caller with Excellence.

We professionally greet callers, provide and document required information in, transfer incoming calls, and take messages as necessary. We also dispatch and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time.

We are looking for motivated and performance-driven people to fill these unique and important positions!

There is a 3-4 week paid training process on first shift. Once you have successfully completed training, you will then begin working your normal schedule.

General Job Requirements

Welcoming tone/voice with an upbeat hospitality is a must

Strong and professional communication in English

Strong professional command of written and spelling grammar

Computer skills in a Windows-based environment

Punctual with great attendance

Fast learner and be able to type well (at least 35 words per minute)

Punctual / Dependable

Be a ‘team player’!

Our Benefits For Full Time Employees Include:
Employee Stock Ownership

Full Medical, Dental, Vision benefits

Paid Vacations (up to 4 weeks per year over time)

Traditional 401K and Roth 401K options with company matching

Free Life Insurance policy

Legal Assistance, and more!

Compensation: $15.50 an hour, with perfect attendance

Shift: 10:00pm-7:00am Sun/Wed/Thu/Fri/Sat – off Mon/Tue

Perfect Attendance is considered:
Being on time for the start of your shift.

Leaving and coming back on time from any break times during your shift.

Fully completing your shift.

Rate of pay (without perfect attendance): $12.50 an hour

Don’t miss out on this opportunity – Apply Today!

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