The purpose of the class is to provide supervision, support and assistance to assigned volunteer Guardians ad Litem to help ensure the delivery of appropriate, effective and timely advocacy for abused and/or neglected children, and to perform related work as required. This class works within broad policy and organizational guidelines and does independent planning and implementation, reporting progress of major activities through periodic conferences and meetings.
Provides supervision, support and assistance to assigned volunteer Guardians ad Litem (GALs) to help ensure the delivery of appropriate, effective and timely advocacy for abused and/or neglected children.
Participates in volunteer training classes.
Assists in developing and implementing volunteer appreciation initiatives; prepares articles recognizing the contributions of volunteers for the program newsletter.
Keeps the Volunteer Coordinator informed of GALs available to accept new cases; maintains familiarity with all cases currently assigned to GALs; maintains records of the profiles and preferences of GALs.
Mentors each GAL through his/her first case; schedules and facilitates meetings with GALs to assist in developing case strategies; contacts GALs within 48 hours of any court appearances to debrief activity and support preparation of monitoring plans.
Provides on-going professional and emotional support to GALs to help ensure quality performance and volunteer retention; maintains relationships with GALs by making monthly contact in person or by telephone.
Attends DSS protocol staffings and EPC probable cause hearings according to rotation schedule.
May records all attorney billable time in case files.
Monitors case progress and compliance; reviews and ensures the maintenance of accurate and up-to-date case files.
Attends court hearings with volunteers or acts as a Guardian ad Litem at hearings.
Assists in promoting community awareness on issues related to child abuse and neglect.