Chat Customer Service Representative

ProIT Inc.

Job Details
Full-time58 minutes ago
Benefits
  • Paid time off
  • Dental insurance
  • 401(k)
  • Health insurance
  • Vision insurance
Qualifications
  • Customer service
  • Call center
  • High school diploma or GED
Full Job Description

Job Description:

Responsibilities:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
  • Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
  • Works with other departments to complete customer requests as needed, and minimize escalations.

Qualifications:
a) High School Diploma or equivalent,

Job Type: Full-time

Pay: Up to $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Ability to commute/relocate:

  • Little Rock, AR 72211: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Call center: 1 year (Preferred)

Work Location: One location

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