Claim Associate – Work From Home

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Job Details
Full-time$20.08 an hour51 minutes ago
  • Dental insurance
  • Health insurance
  • Work from home
  • Tuition reimbursement
  • Paid time off
Full Job Description
Where you’ll work:
This is a work from home opportunity, competitive candidates must reside within the Concordville, PA area.

Starting salary ranges from $40,451.13 ($20.08/hour) – $44,884.13 ($22.28/hour).

This Claims position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.

You are also eligible for:
An annual bonus based on individual and enterprise performance

Annual merit increases

We like to reward our employees for their hard work and commitment. That is why we offer benefits you might not find other places:

Paid Time Off (PTO), plus:
5 days of Life Leave to take care of yourself and your family

Paid Volunteer Time

Annual Celebration Day to celebrate what’s important to you

Parental leave for mothers and fathers

Wellness and mental health programs

401(k) Savings Plan

Medical, dental and vision

Health Reimbursement Account, Health Care Flexible Spending Accounts, and life insurance

Tuition Reimbursement/Community College Tuition Program

Discounts from hundreds of retailers through our Perks at Work program

Development and Mentor programs designed to help our employees grow and achieve their specific career goals

Employee Resource Groups – State Farm’s Good Neighbor Culture celebrates diversity and promotes an inclusive environment where all employees feel welcomed, valued, and respected. The State Farm Employee Resource Group (ERG) program is a key element in our Enterprise D&I Structure and Strategy.

Our Claims Associates help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. They are committed to helping our customers and claimants through the claims process and making that process as easy as possible. The Claim Associate role includes:

Investigating each claim, evaluating facts, applying coverage, accurately documenting the file and paying what is owed

Applying knowledge of state and federal laws, statutes and insurance regulations through the claim handling process

Answering inbound calls and making outbound calls to customers and claimants

Supporting our customers 24 hours/7 days a week

Our team members work in a shift environment that may include irregular hours, weekends, and holidays based on workload and job requirements. Schedules may change based on business need.

Our rock star employees successfully complete all required training in order to provide a remarkable customer experience. This includes successfully completing all applicable licensing exam(s) and background checks required of various state(s).

Competitive candidates demonstrate the ability to:
Communicate clearly, professionally and empathetically on every interaction

Know where to find answers helping the customer or claimant understand what will happen next

Handle multiple computer applications while helping customers on the phone while maintaining quality records in a fast-paced collaborative team environment

Thrive on accountability to your team, your work and your schedule!

Experience in insurance or financial industry preferred.

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