Kindred Healthcare
Job title: Clerk Central Scheduling
Company: Kindred Healthcare
Job description: ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states â 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.
Success Profile
What do you need to be successful at ScionHealth? Here are the top traits weâre looking for:
- Communicator
- Creative
- Deadline-oriented
- Goal-oriented
- Problem-solver
- Strategic
Our Culture
- Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
- We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
- Weâre always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.
Quote
âScionhealth allows leaders to inspire the organization to take responsibility for creating a better future.â Jarrell King Talent Acquisition
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Clerk Central Scheduling Cleveland, Mississippi
Facility Bolivar Medical Center
Req ID 468957 Post Date 05/18/2023 Category Administrative Save Job
Description
Responsible for timely and accurate scheduling of patients for departments that scheduled testing. Obtain all patient information to ensure the correct patient is scheduled for testing. Ensure the correct test prep is relayed. (i.e. full bladder/nothing to eat or drink 8 hours prior to test). Verify a convenient date and time are selected for the patient. Verifies correct and complete order received prior to scheduled test. Assist in reducing No Show volumes.
Provides excellent customer service. Promptly schedules patients for outpatient testing as ordered by the physician and procedure sequencing guidelines.
Ensures date and time scheduled are relayed correctly to the caller. Educate physician offices on the correct elements for a complete script/order.
Obtain authorization from the physician office. Searches MPI completely to ensure assignment of the correct medical record number. Notifies medical records for any duplicate medical record number. Obtains all necessary or detailed information from the individual scheduling patient including patient demographics, insurance information and preferred date and time. Document specifics of the test and note that the prep for the test was relayed to the caller. Document any special considerations for the test. Relay information to where the patient will go for testing. Same day or early morning add on testing, communicate with the Department, Pre-Registration and Registration all add on appointments. Follow the daily Script/Order process to ensure all scripts available and complete for next day’s testing. Ensure authorizations received are for the correct facility. Pull accounts from the scheduling system into the HMS system allowing Relay to check the insurance behind the scenes to assist pre-registration. Schedulers are cross-trained to cover each other’s positions for vacation and call outs. Surgery Scheduler: (all schedulers are cross-trained to fill in): responsible to add surgeries to the scheduling system, run Relay and verify authorizations.  Qualifications
Minimum Education
High School diploma, GED or equivalent required.
Minimum Work Experience
Customer Service/Computer Knowledge required.
Complexity of Work:
Requires critical thinking skills. Ability to work with physicians and office staff. Ability to use decisive judgment. Ability to work with minimal supervision. Able to work in stressful situations. Take appropriate action. Save Job
Expected salary:
Location: Cleveland, MS
Job date: Sat, 20 May 2023 07:47:53 GMT
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