Client Services

Client Services

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Requisition R129503 Market Greenville, South Carolina Department Core Laboratory – St. Francis Downtown Shift Days Schedule Full-time

Thank you for considering a career at Bon Secours!


Summary of Primary Function/General Purpose of Position

The Lab Client Services supports overall laboratory operations by performing the duties of receptionist, patient and/or specimen collection and registration to include: test ordering, billing, verifying medical necessity, and preparation for mailing of laboratory test results.


Essential Job Functions

Answers and initiates phone calls

Supports Physician office needs

Investigates patient and client billing issues

Processes specimen and add-ons

Registers patients

Generates reports

Maintains inventory levels and stocks supplies

When staffed in Microbiology department, culture setup of microbiology samples and gram stain preparation. Performs the MST (Micro Setup Time) as needed.

May perform specimen collection.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.


Licensing/Certification

None


Education

High School/GED (required)


Work Experience

Medical secretarial experience (preferred)

Medical administrative assistant experience (preferred)

Experience in a medical office (preferred)


Training

None


Skills

Active Listening

Ability to discern the thinking of others

Service Orientation

Verbal and Written Communication

Problem Solving

Customer Service

Coordination

Organization

Time Management

Telephone skills

Microsoft Office

Keyboarding

Office machine operation

Lab Information Systems

Medical Terminology

Specimen processing

Phlebotomy Collection Software


Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations, occasionally in adverse weather conditions

Other: Intermittent exposure to fumes and odors

  • Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.


Physical Requirements

Lifting/Carrying (0-50 lbs.) 1-33%

Lifting/Carrying (50-100 lbs.) 0%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100 lbs.) 1-33%

Stoop/Kneel 1-33%

Crawling 0%

Climbing 0%

Balance 1-33%

Bending 1-33%

Sitting 67-100%

Walking 1-33%

Standing 1-33%


Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – far

Acuity – near

Depth perception

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure


Patient Population

Adults (18-64 years)

Geriatrics (65 years and older)

Bon Secoursis an equal opportunity employer.

Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more
  • Benefits offerings vary according to employment status


S
cheduled Weekly Hours:

40


Work Shift:

Days

Department:

Core Laboratory – St. Francis Downtown


All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for
Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

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