Community Association Manager

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Community Association Manager

The Community Association Manager will be responsible for managing the relationships between the homeowner association board of directors and community homeowners, as well as overseeing the maintenance of the communities’ grounds/landscape, common areas, amenities, and other community assets. The association manager is an integral part of the leadership of a community, often acting as an advisor to the board and community committees regarding association documents, policies, and social events. The manager will report directly to the Senior Association Manager and have a team of accounting and maintenance staff to help support the important work of the property managers.

Position responsibilities:

Position responsibilities:

Duties/responsibilities will include, but not be limited to:

Community Rules and Regulations

An HOA manager is typically involved in drafting and enforcing community rules and regulations. These rules govern behaviors that are intended to help maintain a visually appealing neighborhood while protecting property values. An HOA manager monitors community activities, hears complaints from homeowners, and investigates and resolves issues. The manager also performs inspections of the properties in accordance with the management agreement.

Dispute Resolution

An HOA manager mediates disputes and conflicts between neighbors in the community he/she manages. The manager may work directly with the homeowners in question to mediate a resolution, or notify offending parties by mail.

Maintenance and Upkeep

An HOA manager is responsible for the general maintenance and upkeep of common areas in a community. A manager may be responsible for maintaining a community’s swimming pool, park, tennis courts or sports complex. A manager must ensure that neighborhood equipment, lighting and gates are all in good working order. The manager must also monitor completion of projects with vendors.

Other Responsibilities

An HOA manager handles all financial matters of the HOA he/she manages, including the collection of association fees from residents, coding of all invoices within 48 hours of receipt, and prepare a budget no later than October 1 (or 90 days prior to the start of the community’s new budget year). The HOA manager will conduct the daily business operations and management direction of a portfolio of 15 community associations including sending approved board packets no later than five days prior to the monthly board meeting (or by the 20th of the month if the board does not meet), attending monthly board meetings, and coordinate association annual meetings. The manager will also keep a log of phone calls and emails for each association and respond to requests in a timely manner depending upon the urgency of the situation (but not longer than 48 hours). They must understand community governing documents, applicable state laws and contracts.

Compensation: competitive and negotiable (paid bi-weekly)

Qualifications: Bachelor’s Degree with progressive experience in property management; association management and/or property management certification required, experience working in a larger property management company preferred; strong entrepreneurial spirit, positive attitude, and ability to move quickly to grow the company; excellent problem solver and motivator of people with a high degree of professionalism.

Job Type: Full-time

Pay: $45,000.00 – $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Supplemental pay types:

  • Signing bonus

Experience:

  • Association Management: 3 years (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Day Shift (Preferred)

Work Location: One location

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