CSR – Sun-Thur. 6am-3pm

Job Details
Full-time$22 an hour3 hours ago
Benefits
  • Paid training
  • Paid time off
Qualifications
  • Forklift
  • Warehouse experience
  • Warehouse distribution
  • Customer service
  • Microsoft Excel
  • High school diploma or GED
Full Job Description
Position Description:
Under supervision from a supervisor or manager , the Customer Service Representative provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

Our team is growing!

Ryder is hiring a Customer Service Represenative in

Whitestown, IN!

Under supervision from a supervisor or manager , the Customer Service Representative provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

About the position:
Consistent pay: $22.00

Schedule: Sunday through Thursday , 1st Shift, 6:00AM – 3:00PM

Requirements:
6 Months Standup Forklift Experience Required

Motivated & Dependable

Previous CSR experience preferred

Other requirements: Must be able to pass criminal background check and drug test

Responsibilities

Verify accuracy of shipping and receiving documentation

Coordinate inbound and outbound loads

Communicate with customers and assist with customer needs

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Paid Time Off provided for COVID vaccination appointments!

Why Ryder?

Strong Safety culture, including safe and reliable equipment, paid training

Stability and growth opportunities

Competitive benefits package, vacation & PTO in the first year!

Weekly pay, direct deposit is available!

Forbes’ 2019 list of the “World’s Best Employers”

Requirements:
High school diploma or equivalent

Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred

Has the ability to make quick, reliable decisions that represent both the customer and Ryder

Has strong written, organizational, and verbal communication skills

Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)

Knowledge of WMS systems preferred

Experience operating forklift equipment preferred

Equipment certification may be required

Responsibilities:
Performs adminstrative tasks for area or shift

Maintains filing systems and documents per Standard Operating Procedure (SOP)

Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims

Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork

Processes returns in Warehouse Management System (WMS) and maintains paperwork

Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances

Using the location’s WMS system, updates area or shift metrics as needed

Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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