Customer Service / Order Entry (60% WFH)

Office / Customer Service / Data Entry

Customer Service and Order Entry Representative (60% WFH)

3 WFH Days and 2 In-Office Day Per Week

As Customer Service and Order Entry Representative, you will:

  • Receive complete training
  • Join the Customer Service Department
  • Receive pricing requests and orders by phone, email, fax and through online sales portals
  • Enter and process price quotes and orders
  • Schedule, arrange and track shipments
  • Expedite ‘rush orders’ upon request
  • Monitor open orders and shipments
  • Learn to utilize online customer portals to facilitate order fulfilment processes
  • Provide periodic status updates to customers and internal teams
  • Communicate with internal teams and customers by phone and email
  • Troubleshoot issues and complaints as they arise
  • Escalate complex issues as necessary
  • Perform other duties as assigned

Up to $24.00 per hour plus full benefits

An ideal candidate profile will include:

  • Customer Service, Customer Support or similar experience
  • Data Entry / Order Entry experience

With:

  • Proficiency with Microsoft Word and Excel
  • Above average basic math skills
  • A High School Diploma or Equivalent

Pluses:

  • +++ An Associate’s or Bachelor’s Degree

Our client designs, manufactures and delivers high-quality industrial products, systems and end-to-end solutions.

JG ID #22-1460 – Indianapolis, IN 46241 – Diane Padilla, Lead Recruiter

Job Type: Full-time

Pay: Up to $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance
  • Work from home

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Indianapolis, IN 46241: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer Service, Customer Support or similar: 1 year (Preferred)

Work Location: One location

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