Customer Service Representative

Are you a talented administrative professional looking for your next opportunity? AAA City Plumbing Inc is a premier provider of plumbing and drain cleaning services and we have an excellent opportunity for an experienced customer service representative. The ideal candidate will have experience in customer service, office skills and appointment scheduling. The selected candidate will assist with office administrative duties and help run daily operations. A dynamic phone presence is a must along with excellent problem solving and customer service skills. Salary based on experience – $16 – $23 hourly. Experience with advanced computer software is a must! Service Titan program experience is a plus. Must be flexible to work any shift, including weekends! Essential Functions of the position include: Dispatch and managing 10-15 service technicians Experience with computer software (Quickbooks, Service Titan, Excel, Word, Windows 10, Microsoft Office) Accounts receivable and invoicing.

Job Type: Full-time

Pay: $16.00 – $23.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Lancaster, SC: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 3 years (Required)

Work Location: One location

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