Customer Service Traffic Clerk – NMBS Hope

  • by
  • Full Time
  • Hope, AR
Job Details
Full-timeEstimated: $27,000 – $39,000 a year2 hours ago
Full Job Description
Job Responsibilities/Duties

Check to see if everything shipped from day before

In OIS, Shipping tab, Bill of Lading

Look at the Ship Date column and any loads that aren’t showing shipped, check with guard to see if they are actually still here.

If loads are still here contact carrier and see why and when they will leave.

Notify customer if load will be late.

Print Standard Dispatch Report for the Guard Shack

Make sure dispatch jobs have delivery info (contact info/address and correct delivery dates/times)

Create/print BOLs

After printing BOLs check that all items are shipped and mark shipping complete

After all BOLs are printed, print standard dispatch report for guard shack ( so they can verify they have all BOLs)

Create buyout BOLs

Handwritten BOLs for coils

Bill of Lading No. is the date (ex. 20150720)

Fill in date, shipper, trailer number, description, weight, and take to guard shack

Back-up for Dispatcher

Print pouches as needed

Keep guard shack informed/supplied

Download outgoing load pictures on customer service drive on Monday or at least once week

Send acoustic forms to customers for all jobs requiring acoustic insulation

Order all acoustic insulation at customer’s requested dates

Send completed load list with copies of each BOL to all carriers as loads are completed

Send carriers dimensions and delivery info of each oversized load

Steel Dynamics, Inc. is an equal opportunity employer

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