Desktop Support Specialist

The Desktop Support Specialist role provides exceptional support and maintenance to our customers within the organization’s desktop computing environment. The position requires not only technical expertise in installing, diagnosing, maintaining, repairing and upgrading all IT desktop products to ensure optimal performance, but also includes the demonstrated ability to understand and translate business problems into effective resolutions. This position will troubleshoot problems (in person, by telephone, and remotely) in a timely and accurate fashion, and provide customer assistance where required. This position consistently demonstrates excellent customer service across the organization. They work closely with other team members and resolve desktop problems in an efficient and timely manner.

Job Type: Full-time

Pay: $19.00 – $31.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We do ask that all main hospital personnel wear a mask and receive the covid vax. At this time the outside buildings do not require masking. Exemptions are reviewed on a case by case basis.

Experience:

• Computer support: 2 years (Required)

Work Location: One location