Laboratory Services Technician

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Job ID

95430

Posted

21-Nov-2022

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Engineering/Maintenance

Location(s)

Greenfield – Indiana – United States of America, Indianapolis – Indiana – United States of America

RESPONSIBILITIES

Under general supervision, performs basic Laboratory Technical Services (LTS) functions that support the customers research and development community. Services can include but are not limited to: daily system checks, user calibrations, reagent preparation, material/supply staging.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for vendor work orders and associated invoicing and collections in accordance with company policies and procedures.

Responds to technical and service status customer inquiries by phone and/or email communications, as needed. Connects appropriate SMEs with customers to resolve/answer concerns.

Prepares vendor repair/install cost estimates for customers.

Performs accounting duties, which include preparing estimates, invoicing, balancing accounts, and reconciling functions.

Oversees and assigns workflow priorities based upon customer requirements.

Processes inbound lab equipment into inventory.

Arranges and provides 3rd Party Vendor lab escorting services as required.

Assists in autoclaving and lab dishwashing services.

Tracks and prepares lab waste for proper disposal.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers.

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QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High School Diploma or general education degree (GED) required. Associate degree in a technical field preferred. Minimum one year related experience or equivalent work experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Experience with Desktop publishing, Microsoft Office Suite and Online Help.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE:
Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

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