Under the supervision of the Chief Housekeeper, the Laundry Attendant’s main duty is to see that all linens, terry and some uniforms are processed efficiently and thoroughly. These items are part of several departments (dining room, housekeeping, etc.) and the impeccable cleanliness and perfect presentation of these items is essential to the overall daily operations of the vessel.
Essential Duties and Responsibilities
- To be knowledgeable of all laundry procedures, chemicals, and supplies
- Always maintain safe and sanitary conditions. All FDA, Coast Guard and Maritime Security guidelines are to be always followed
- To report any maintenance issues concerning laundry equipment immediately
- To maintain appropriate productive flow of laundry and adhere to schedules of linen and terry pick times
- To stay personally current on cruise events and programs to adjust laundry processing routine
- Assist in removal of room service equipment (dining room trays, dishes, etc.) from passenger staterooms to appropriate locations. These items should never be left in passenger corridors or elevator lobbies
- To have basic vessel layout knowledge to effectively collect dirty linen from stateroom attendants
- Assist other crewmembers with their duties whenever directed or whenever necessary to accomplish overall team goals of providing “Excellence in Service” to our passengers
- Maintain a level of courtesy and professionalism in conversing with all passengers, co-workers, and management at all times
- Assist with monthly inventories as assigned
- This position may be required to assist in other areas of the Housekeeping department, such as Housekeeping Attendant and/or Porter
- Required to attend all meetings scheduled by the Chief Housekeeper or senior management
- To read and follow all memos/directives as issued by company management
- Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
- Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed
- Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results
- HS Diploma or Equivalent Required
- Copy of DD214, if Veteran status
Skills & Abilities:
- Excellent verbal and written communications skills
- Attention to detail and well-organized
- One to two years of experience required in a position with similar duties and responsibilities
- Cruise industry experience preferred
- Must submit to and pass mandated USCG physical
- Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.
- Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion
- Ability to lift and carry up to 50 lbs.
- Ability to climb stairs and ladders
- Must be at least 21 years of age.
- Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing.
- Additional requirements may be required depending on the physical needs of the role
After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.
What to prepare
- COVID-19 Vaccination Card
Preferred dress code
Casual (come as you are, but please be presentable)
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.