Library Technical Assistant (23-10)

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Job Details
Full-time40 minutes ago
  • Dental insurance
  • Health insurance
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • Integrated library system
  • Microsoft Office
  • Bachelor’s degree
  • High school diploma or GED
Full Job Description

Francis Marion University and the James A. Rogers Library invite applications for a Library Technical Assistant who, under the supervision of the Head of Reference, assists in providing reference, informational, and technical assistance to library patrons.

Responsibilities include, but are not limited to:

1. Provides direct user assistance at the Information Desk answering in-person, phone, and virtual chat queries. Provides quick and professional answers to basic and intermediate queries using online resources and the reference and general collections.

2. Answers informational and directional questions about library services offered, and about our facility and campus.

3. Interprets the Libraries’ online catalog and the PASCAL Delivers catalog to determine the location and availability of specific items.

4. Effectively identifies the patron’s information needs using effective listening and questioning skills for a positive interaction. Makes appropriate referrals to reference librarians or other library departments.

5. Facilitates the use of licensed resources, such as research databases.

6. Instructs patrons on the use of library equipment (printers, copiers, scanners, microfilm viewers, etc.) and the productivity software loaded on the library’s public computer workstations.

7. Ensures that items in the Reference and Serials areas are shelved daily and materials are kept in order and accessible to patrons and library staff.

8. Assists with the development of library guides and bibliographies.

State Requirements: A high school diploma and experience in library or clerical work.

FMU Preferences: Bachelor’s degree preferred. High School graduate and two years of library experience; or the equivalent combination of education, training, and experience. Thorough knowledge of integrated library systems, its operations, processes, techniques. Knowledge of procedures involved in library operations or capacity to acquire such knowledge rapidly. Proficiency in using Microsoft Office. Ability to precisely follow systematic methods of work with a consistent degree of accuracy. Ability to operate various electronic devices, including PCs, laptops, photocopiers, scanners, etc.

Normal Working Hours: Monday through Friday, 8:30 a.m. – 5:00 p.m. Modified summer hours.

State Classification: Library Technical Assistant (CD10)

Band/Level: 3/2

Salary: $26,869

Normal Working Hours: 8:00 a.m. – 5:00 p.m. (Monday – Friday). Summer hours will vary.

Application Materials Needed:

1) Letter of Interest (Referencing Position Number 23-10);

2) The names, addresses, and telephone numbers of three references;

3) Resume;

4) Copies of all transcripts (official transcripts will be required of the successful candidate); and

5) FMU Staff Application;

To obtain the FMU Staff application please visit:

Send Application Packet to: Dr. Charlene Wages, Vice President for Administration & Planning, Francis Marion University, PO Box 100547, Florence, SC 29502-0547 or fax information to (843) 661-1202.

Review of applications will begin immediately and will continue until the position is filled.

As Francis Marion University has continued to be recognized for its diverse student body, it especially welcomes applicants who can affirm and enhance its mission.

Applicants honorably discharged from a branch of the United States Armed Forces, who meet the minimum training and experience requirements, are given employment preference by all State agencies and higher education institutions in SC.

An Affirmative Action/Equal Opportunity Institution

Job Type: Full-time

Pay: From $26,869.00 per year


  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • Monday to Friday

Work Location: One location

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