- Communication skills
- 10 key typing
- Computer skills
- Data collection
- High school diploma or GED
Responsible for loading new loans and renewals to the bank’s host computer system. Responsible for all loan maintenance after the loan is booked to maintain accurate records for customer information and financial reporting purposes. Responsible for monitoring and clearing unposted items as it pertains to loan transactions. Also responsible for administration of participations bought and sold including communication with other banks to keep participation balances in agreement. Support for loan personnel for corrections to loan accounts, discovery & research, and assist in administration of special asset accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Load new loans and renewals to bank’s host computer system. This duty is performed daily, about 80% of the time.
2. Clear in-process accounts. This duty is performed daily, about 5% of the time.
3. Clear un-posted items. This duty is performed daily, about 10% of the time.
4. Clear pass-thru accounts. This duty is performed daily, about 10% of the time.
5. Process participation payments and advances. This duty is performed daily, about 15% of the time.
6. Process bankruptcy payments & paperwork. This duty is performed daily, about 5% of the time.
7. Review loan file maintenance for accuracy. This duty is performed daily, about 20% of the time.
8. Support loan officers/assistants in researching loan problems and/or issues. This duty is performed daily, about 30% of the time.
9. Answer phone requests and inquiries promptly & professionally. This duty is performed daily, about 30% of the time.
10. Completes required BSA/AML training and other compliance training as assigned. This duty is performed annually, about 2% of the time.
11. The ability to work in a constant state of alertness and in a safe manner.
12. Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 19 to 23 months related experience and/or training, or equivalent combination of education and experience.
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
SOFTWARE SKILLS REQUIRED
Intermediate: 10-Key, Accounting, Alphanumeric Data Entry, Word Processing/Typing
Basic: Payroll Systems, Spreadsheet
Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel; regularly required to talk or hear; frequently required to reach with hands and arms; and occasionally required to stand, walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Other Skills and Abilities:
Work as a team player & ability to get along with others
General knowledge of computers
Keen eye for details
Able to handle pressure due to deadline restraints
Requires multi-task capabilities
Requires ability to prioritize workflow
High School or better.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)