Mate – Seaward Services

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The Mate will assist the Master with the management and safe operation of the vessel in a fashion that exceeds the highest standards within the industry. The Mate will also consider guest and team member safety a prime responsibility to be safeguarded at all times.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

Essential Duties & Responsibilities:

  • Assist Master in navigation and control of vessel
  • Supervise embarkation and disembarkation of passengers and cargo
  • Manage and operate vessel within legal requirements of USCG, FCC, IMO-HSC and other pertinent regulatory agencies
  • Compile, review and maintain official vessel logs and other necessary reports and forms
  • Monitor safety issues on vessel and correct problems under the direction of the
  • Assist Master in role as onboard Risk Manager
  • Assist Master in the establishment of a safety “culture” and take corrective action as situations may require
  • Take a lead role in the training of crewmembers
  • Organize and participate in drills with crewmembers as directed by the Master
  • Assure the proper recordation of all drill activities
  • Schedule and perform safety audits as mandated by company policy and as circumstances require
  • Take a lead role in maintaining and updating charts and publications
  • Ensure that the performance and behavior of Deck Department Team Members meets legal and professional requirements
  • Participate in the development of task prioritization and capital projects in consultation with Master
  • Participate in Marine Department meetings as required by Master or Operations Manager
  • Recommend discipline for infractions of policy by Deck Department Team Members
  • Participate and recommend actions regarding interviewing, training and evaluation of Deck Crew candidates
  • Follow the onboard chain of command structure and duties assigned under the Watch Quarter Station Bill
  • Additional job duties as assigned.

Requirements & Qualifications:

  • High School Diploma or Equivalent
  • United States Coast Guard Merchant Mariner’s Credential (MMC) with Second or Third Mate Unlimited Oceans endorsement
  • STCW 95 Certificate with the following endorsements: II/4, VI/1 and VI/2
  • GMDSS Certificate
  • Radar Endorsement with ARPA
  • Valid United States Passport
  • Must be able to acquire and maintain a Transportation Worker Identification Credential (TWIC)
  • Successful completion of in-house IMO-HSC Type Rating Program
  • Copy of DD Form 214, if Veteran Status
  • Five (5) years’ experience as a licensed Mate or Master in ocean service demonstrating the ability to handle increasing levels of responsibility or an equivalent degree from a Maritime Academy in combination with command experience
  • High Speed passenger vessel experience desired
  • Water Jet experience preferred
  • Excellent career record in the marine industry
  • Possess and demonstrate superior ship-handling skills relevant to the operation of a high- speed diesel powered waterjet propelled car/passenger ferry
  • Computer literacy in Microsoft Office 2010 or newer (Word, Excel, and Project) in conjunction with administrative skills
  • Will be required to serve on board high speed transport craft operated at high speeds in rough water and must be physically able and conditioned to endure the rigors of these operations
  • Possess and demonstrate superior leadership/management skills.
  • Possess and demonstrate superior ship-handling skills
  • Possess excellent general seamanship skills.
  • Provide proven training, mentoring, counseling and coaching skills
  • Communicate clearly and effectively both orally and in writing and demonstrate well- developed inter-personal skills, to include maintaining quality working relationships with other employees and the public during the course of work
  • Logically and independently plan, organize, and complete work
  • Demonstrate initiative and an ability to set and achieve high standards of performance
  • Be able to pursue and complete multiple assignments under time constraints and in an environment subject to many distractions
  • Possess and demonstrate superior judgment, analytical ability, performance under pressure and other skills necessary during routine operation or emergency response aboard a high capacity motor vessel
  • Training and experience in the operation of onboard control, communication, lifesaving, navigation and fire-fighting systems
  • Ability to use independent judgment and discretion to develop and execute innovative solutions to operational problems
  • Be able to design and implement training, mentoring, coaching and counseling programs and sessions
  • Thoroughly understand all pertinent regulations and laws under which the vessel operates
  • Must be a minimum of 18 years of age
  • Must be a United States Citizen (it is not customary of the company to sponsor visas)
  • Present a neat and well-groomed personal appearance commensurate with professional maritime standards
  • Must wear Company uniform and required safety equipment
  • Maintain compliance with USCG licensing requirements including physical standards

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Job Type: Full-time


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


  • 12 hour shift
  • Monday to Friday
  • Weekend availability


  • Ship & Boat Supervisors: 1 year (Preferred)


  • MMC 2nd or 3rd Mate Unlimited Oceans endorsement (Preferred)
  • STCW 95 Certificate : II/4, VI/1 and VI/2 (Preferred)
  • GMDSS & Radar Endorsement with ARPA (Preferred)

Security clearance:

  • Secret (Preferred)

Work Location: Multiple Locations

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