OA/CTS Support Specialist

Job Details
Estimated: $20,000 – $25,000 a year5 hours ago
Qualifications
  • Communication skills
  • Microsoft Excel
  • Driver’s License
  • Microsoft Powerpoint
  • Microsoft Office
  • Bachelor’s degree
  • Associate’s degree
Full Job Description
Position

OA/CTS Support Specialist

Reports To

OA/CTS Manager

Department

Outreach and Admissions/Career Transition Services

FLSA STATUS

Exempt

Primary Position Objectives

Responsible for providing support services to the admission counselors and CTS in compliance with government and management directives.

Position Responsibilities

Prepare documentation on potential students and review with the center as applicable or necessary.

Maintain monthly goals as directed by management.

Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.

Arrange for and assist in providing pre-enrollment orientation; schedule tours of the center.

Prepare necessary and required reports related to the outreach.

Assist in the development of new and revised policies and procedures affecting student recruitment.

Create network with youth development agencies, one-stop agencies, churches and community organizations to provide a wide-base for recruiting of potential students. Preform outreach, recruiting, and admissions functions as directed.

Participate in student employability programs and activities.

Support, promote, and enforce the Job Corps’ Zero Tolerance Policy.

Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions.

Maintain accountability of students and property; adhere to safety practices.

Position Competencies

Effective Communication

Presents information both clearly and concisely and regularly confirms correct interpretation of information.

Very high standard of communication skills both written and oral for the presentation of facts and ideas.

Written communication must be clear, concise, easy to read and comprehend.

Organization of Work

Demonstrates the ability to handle several projects simultaneously.

Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.

Continually seek ways to improve the service provided via development of professional skills and personal growth.

Initiates and responds to suggestions for improving service.

Qualifications

Excellent written and verbal communication skills.

Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel.

Experience

Bachelor’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field; or Associate’s degree and two years related experience required.

Education

Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate’s degree in human services, psychology, counseling, education, social science,

communications, or closely related field, and two years related experience. Experience may include successful Job

Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.

Certificates, Licenses, Registrations

Valid State Driver’s License with acceptable driving record.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.

The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

EMPLOYEE ACKNOWLEDGMENT

I fully understand that participation in PRH mandated staff training is mandatory. I acknowledge that failure to participate may result in disciplinary action up to and including discharge. I understand my key areas of responsibilities, performance expectations and work standards. I acknowledge that failure to perform to the expectations set forth in this position description may result in disciplinary action up to and including discharge.

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