Operations Coordinator (Veg)

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Job Details
Estimated: $46,000 – $64,000 a year1 hour ago
Qualifications
  • Communication skills
  • Customer service
  • Conflict management
  • Contract management
  • Management
  • Bachelor’s degree
Full Job Description
Posting End Date:
Work Place Flexibility: Hybrid

Responsibilities

  • Safely perform functions of the Operations Coordinator in the Vegetation Management group as follows:
  • Schedule, assign, and monitor work of contract vegetation crews to Entergy vegetation maintenance, commitment, and safety specifications,
  • Work with Engineering and Line Department in planning new construction,
  • Develop, maintain, and implement yearly maintenance plan for assigned areas,
  • Perform field and accounting audits of contractor invoices. Be accountable for accuracy of contractor billing,
  • Manage annual trimming budget for assigned areas,
  • Contract Management including oversight of multiple contract projects, bidding procedures and analysis simultaneously with minimal direct supervision,
  • Monitor reliability and implement improvement plans in assigned areas,
  • Coordinate contract crews during emergency restoration,
  • Positive customer service attitude in dealing with internal and external customers,
  • Respond to all customer vegetation issues in accordance to the Customer Issue Resolution (CIR) process,
  • Use of excellent communication and customer relations skills to maximize positive customer experience.
  • Conflict mitigation
  • Effectively communicate plan and status of all projects to internal customers,
  • Participate in external customer communication and educational programs,
  • Develop and promote strong safety leadership with co-workers and assigned contract workforce,
  • Electric utility experience of safety processes, regulations & procedures (incl. Job Safety Analysis/Tailboards),
  • Participate in core process improvement teams as required,
  • Performance of all job duties within Entergy safety rules and guidelines,
  • Use of Microsoft applications and Entergy applications to perform, track and document work,

Required Qualifications:

  • Bachelor’s degree (Forestry or related field and 2+ years utility vegetation management experience desired) OR 5+ years utility vegetation management / utility line management experience Desired,
  • Proven safe work and driving record
  • Must be able to work after hours and perform On Call duties and/or assist in storm restoration in other jurisdictions if needed.
  • Physically able to work long and unusual hours and perform all job duties within Entergy safety rules and guidelines.
  • Experience in Contract Management including oversight of multiple contracting teams, bidding procedures and analysis, and conflict management,
  • Good PC Skills in Microsoft toolkit and corporate business applications,
  • Good organizational skills/ability to manage multiple projects within deadlines,
  • Working knowledge of electrical distribution systems, work procedures &/or maintenance operations,
  • Ability to manage multiple projects simultaneously with minimal direct supervision,
  • Excellent communication & customer relations skills,
  • Have or ability to obtain line clearance order certification,
  • Distribution system map reading abilities.

Desired Qualification: To Be Obtained within 2 Years of Hire

  • FEMA Emergency Management Institute – Incident Training (System Outage Response):
  • Certified Arborist ( International Society of Arboriculture).

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Primary Location: Mississippi-Kosciusko

Job Function: Professional

FLSA Status: Professional

Relocation Option: No Relocation Offered

Union description/code: NON BARGAINING UNIT-NBU

Number of Openings: 1

Req ID: 108535

Travel Percentage:Up to 25%

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