BMW of the Main Line
- Time management
BMW of the Main Line is seeking a reliable and energetic Retail Parts Advisor for an immediate opening. The successful candidate will have some automotive parts knowledge and will be responsible to provide a high level of service to our retail parts and accessory buyers.
RESPONSIBILITIES:
Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner
Be able to read and understand the parts catalog when looking up parts
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
Provides high level service to internal and external customers
Pulls and fills orders from stock
Maintain a weekly bin checks to ensure accuracy of stock
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from outside source and submits an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Set up orders for daily shipment, delivery, or pick-up
REQUIREMENTS:
Pleasant demeanor a must
Have experience with auto parts sales (preferred)
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Maintain appearance standard as set by Center Management