Parts Counterperson – Retail Counter

BMW of the Main Line

Job Details
Full-timeEstimated: $40,000 – $56,000 a year1 hour ago
Qualifications
  • Time management
Full Job Description
ABOUT US: BMW of the Main Line, Philadelphia’s BMW Center, is located just blocks off City Avenue on Bala Avenue.

BMW of the Main Line is seeking a reliable and energetic Retail Parts Advisor for an immediate opening. The successful candidate will have some automotive parts knowledge and will be responsible to provide a high level of service to our retail parts and accessory buyers.

RESPONSIBILITIES:
Oversee the parts sales process from start to finish

Communicate with customer on parts status

Communicate with staff and customers in a friendly and professional manner

Be able to read and understand the parts catalog when looking up parts

Answers phone calls, providing price quotes and other information

Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate

Provides high level service to internal and external customers

Pulls and fills orders from stock

Maintain a weekly bin checks to ensure accuracy of stock

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention

Locates out-of-stock parts from outside source and submits an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Set up orders for daily shipment, delivery, or pick-up

REQUIREMENTS:
Pleasant demeanor a must

Have experience with auto parts sales (preferred)

Are able to work in a fast-paced work environment

Have strong organizational and time management skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Maintain appearance standard as set by Center Management

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