- Communication skills
- Driver’s License
- Time management
- Bachelor’s degree
- High school diploma or GED
Responsible for coordinating and completing pre-screenings for HHI admissions
To perform this job successfully, an individual must be able to execute each essential duty satisfactorily in a timely manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. This person must be proficient in interpersonal and communication skills, as well as time management and organizational skills. Must be knowledgeable of all requirements for working with insurance providers such as benefits assessment, pre-authorizations, clinical reviews, denials and billing. Must be trained as a Qualified Behavioral Health Provider (QBHP) by attending a -40- hour initial training.
Education and/or Experience
Minimum of a GED or high school diploma; a Bachelor’s degree in a human services field in preferred. Must be registered with the State of Arkansas as a Counselor in Training (CIT) or completed the testing process for a certified Alcohol and Drug Counselor.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.
Answer all pre-screening and admission inquiries via telephone, email or in person
Assist with group facilitation and Recovery Coaching, as needed
Update HRI client census with new admits
Update Credible scheduler and eMar as needed
Maintain and submit a weekly waiting list (if an assigned duty)
Ensure that all required pre-screenings and admission paperwork is completed and uploaded to the client’s Credible chart – including a photo
Assist clients with insurance sign-ups, as needed
Attend weekly Learning Labs
Follow all company policies and procedures
Multitask, prioritize and manage time, as needed
Other duties as assigned
Per insurance, employees must be at least 21 years of age and have a valid driver’s license.