Production Administrative Assistant

Company Description


Baker’s Waterproofing, a Groundworks company
is growing rapidly and seeks a proven Production Administrative Assistant. Baker’s purpose is to redefine the construction industry by pushing beyond the status quo and providing our customers with a remarkable experience. We have been recognized with the following awards for our achievements: Pittsburgh Business Ethics Award 2017 & 2012, Family Business Award 2016, Washington County Certificate of Community Service 2016, BBB Torch Award and runner-up 2012, 2009, 2007, and more.

At Baker’s Waterproofing we redefine our industry not only for our customers, but also for our employees. We highly value our employees and strive to make our company a great place to work. We offer a fun and family-oriented environment, a casual dress policy, the tools and training you need to get the job done the right way, and a competitive pay and benefits package. We are dedicated to finding an Production Administrative Assistant that would be a great fit for our company, and most importantly our customers!

Job Description

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.


What we provide for our employees:

  • Bi-weekly Pay
  • Full-time nonseasonal work!!!
  • Superior training will ensure you start with immediate success
  • Competitive and rewarding, family-oriented culture
  • Advanced leadership training opportunities
  • World-class training and support
  • Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.


Job Responsibilities:

  • Provide administrative support for timekeeping
  • Create weekly job packs
  • Create and close purchase orders
  • Ensure office equipment is in working order to include scheduling maintenance
  • Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
  • Setting and confirming install dates
  • Mailing customer information packets
  • Following up with customers on a variety of issues
  • Keeping customer records current and updated

Qualifications


Job Requirements:

  • High School Degree/GED
  • 1-2 years Administrative Assistant experience preferred
  • Previous call center or customer service preferred
  • Must be positive and motivated with excellent communications skills
  • Ability to adapt quickly to changes in work strategy
  • Excellent computer skills
  • Great oral and verbal communication

Additional Information

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