Project Manager

Administrative Office 3.5★

The Project Manager will plan, execute, and finalize projects according to strict deadlines and within budget. The Project Manager will also define the project’s objectives and oversee quality control throughout the project life cycle. This role will assist in defining resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan, and report on the status of corporate projects that support the Presbyterian Senior Living strategic plan.

Remote work 80%. Some travel may be required for the purpose of meeting with clients, stakeholders, or offsite teams and management.

EDUCATION AND CERTIFICATION

  • University degree or college diploma in the field of Business Management or Information Services required
  • PMP Certification preferred

EXPERIENCE

  • Business experience working in a healthcare or senior living setting
  • Solid understanding of application development methodologies
  • Competent and proficient understanding data reporting and analytics platforms
  • 2 years’ direct work experience in project management, including process development and execution required
  • Prior business experience working in a healthcare or senior living setting preferred
  • Strong familiarity with project management software, such as Microsoft Project, SmartSheet, Workzone, or other industry planning packages
  • Technically competent with Microsoft Office suite, including Outlook, Word, Excel, PowerPoint and Visio
  • Demonstrated experience in team management

RESPONSIBILITIES

Strategy Planning

  • Manage the project intake and approval process.
  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Liaise with project stakeholders on an ongoing basis.
  • Set and continually manage project expectations with team members and other stakeholders.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Track project milestones and deliverables.
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
  • Develop best practices and tools for project execution and management.

Acquisition Deployment

  • Estimate the resources and participants needed to achieve project goals.
  • Analyze and validate resources and budget proposals and identify subsequent budget changes where necessary through change management.
  • Where required, negotiate with other department managers for the acquisition of required team members from within the company.
  • Determine and assess need for additional staff and/or consultants and identify gaps, if necessary, during project cycle.

Operational Management

  • Direct and manage project development from beginning to end.
  • Develop full-scale project plans and associated communications documents.
  • Delegate tasks and responsibilities to appropriate team members.
  • Identify and resolve issues and conflicts within the project team.
  • Identify and manage project dependencies and critical path.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Coach, mentor, motivate, and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
  • Build, develop, and grow any business relationships vital to the success of the project.

Personal Attributes

  • Experience working both independently and, in a team-oriented, collaborative environment is essential.
  • Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
  • Reacts to project adjustments and alterations promptly and efficiently.
  • Flexible during times of change.
  • Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
  • Persuasive, encouraging, and motivating.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
  • Ability to defuse tension among project team, should it arise.
  • Ability to bring project to successful completion through political sensitivity.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Adept at conducting research into project-related issues and products.
  • Must be able to learn, understand, and apply new technologies.
  • Customer service skills an asset.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Tenacious.

Presbyterian Senior Living is a large not-for-profit organization comprised of a variety of locations, services and levels of care. Our organization is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.

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