Quality Manager

Davis Chocolate

TITLE: Quality Manager

DEPARTMENT: Administrator

REPORTS TO: President

# DIRECT REPORTS: 0

Pay: Salary

Hours: 8-5

APPROVED: President

ORIGINATION DATE: 11.12.17

OVERALL PURPOSE:

Manage quality system and perform all the duties for compliance.

PRIMARY AREAS OF RESPONSIBILITY

· QA Manager with food safety experience. Maintain and support vital Food Quality and Safety Programs including Hazard Analysis and Critical Control Points (HACCP),

· Food Safety Modernization Act (FSMA), Good Manufacturing Practices (GMPs)

· Sanitation Standard Operating Procedures (SSOPs)

· Standard Operating Procedures (SOPs)

· SQF compliance

· Allergen Control, etc.

· Assist Leadership with various Regulatory inspections at the facility.

· Implement and train on policies and procedures.

· Provide technical and quality resources to production through R&D, GMPs, Sanitation

· Process/Equipment support and ingredient and product wholesomeness.

Tasks:

· Print labels

· Adjust labels

· Review labels for customers and Davis

· Review lab results and approve or disapprove

· Certifications – processing and reporting

· Ingredient search and order

· Approval for customer ingredient

· COA – incoming and outgoing

· Pest control

· Building inspection

· Technical sheet

· Training new employees

· Maintain training records

· Corrective actions and preventative actions

· Monitor cleaning suppliers

· Monitor online website stores

· GS1 –

· SQF certification

· Phones

· Updating SDS sheets for customers

· Using HACCP and BRC principles, maintain the daily safety and quality of products and report any defects to production management for improvement

· Collect and retain samples to be analysed for shelf life testing and micro testing

· Send out product for 3rd party lab testing

· Ensure correct packaging is utilized for each product group

· Ensure pallets are stacked correctly and the number of layers are accurate

· Ensure product specifications are regularly checked/ audited for compliance. Best before dates, weight, packaging etc.

· Verify the cleaning schedule daily before production commencement

· Perform calibration of metal detectors

· Accurate reporting of data and liaison of defects with Production Manager/Supervisor – Build quality relationship with the operations team

· Ensure all required paperwork and job tasks are performed in full and on time

· Ensure all production employees are wearing appropriate items and following personal hygiene procedures

· Mentor behavior and personal practices and processes of everybody that has access to operations areas

Leadership

· Contribute to a culture that promotes the safety and well-being of all employees

· Actively promote and support, through your day-to-day behavior, the Company Vision, Values and Code of Conduct

· Foster a trusting, inclusive and mutually supportive environment and treat each individual with dignity, integrity and respect 2 / 3

· Provide positive coaching to all employees

· Actively promote teamwork, involve all team members in issues affecting the team

· Lead by example at all times

Standards Management:

· Strict compliance with all True Foods systems, standards, policies and procedures

· Comply with OH&S, HACCP and BRC standards

· Promoting safety and risk management initiatives

· Handle dough and bread products in a hygienic and appropriate manner

· Ensure the factory is clean/tidy and abides by GMP standards at all times

· Ensure activities meet with and integrate with organisational requirements for; expected workplace behaviors, quality management, health and safety, legal stipulations, environment policies and general duty of care

Training & Development

· Attend and complete all training as required

· Ensure knowledge of food regulatory requirements by maintaining industry contacts

· Attend external seminars where required Qualifications:

· Food Science Degree (or similar)

· Food Manufacturing knowledge or relevant industry experience

Skills & Knowledge:

· SQF Practitioner

· Excellent team player with very good verbal and written communication skills

· Strong attention to detail with a proactive approach to quality issues

· Excellent time management and organisational skills

· Sound understanding of HACCP, Food Safety and GMP systems

· Understanding and demonstrated practice of food hygiene and food handling concepts

· Competence in the use of computers and computer software, particularly Microsoft Word and Excel, for the purposes of preparing documentation

POSITION REQUIREMENTS

EDUCATION & EXPERIENCE

Safety Leadership

Active Communication

Teamwork

Results Orientation

Accountability through action

Problem Solving

Decision making capabilities

Professionalism / Measurements

Relationships with operations

Relationships within the Technical Department

Development of Technical Assistant

Accurate completion of job tasks in full and on time

To have eaten much chocolate.

SKILLS & KNOWLEDGE

· It’s necessary to have verbal and written communication skills sufficient to communicate product information with customers and sales representatives.

· Basic skills that are performed are word processing, email tasks, power point.

· Prefer some knowledge with computer programs (Excel, Word, and other relevant programs).

· Strong ability to plan, prioritize, initiate and complete tasks.

BEHAVIORAL COMPETENCIES

· Hard worker

· Multitasking

· Motivated and proactive

· Strong initiative and self-direction

· Ability to work individually and also as part of a team

· Professionalism and courteousness

· Excellent communication skills

PHYSICAL/SENSORY/COGNITIVE REQUIREMENTS TO PERFORM ESSENTIAL

JOB FUNCTIONS

§ Have the ability to sit up for four (8) hours a day.

§ Have the ability to operate a computer key board and view computer screen for up to four (8) hour per day.

§ Analytical ability to identify problem, determine causes, apply technical product knowledge and recommend remedial action.

§ Have the ability to do mathematical computations (addition, subtraction, multiplication, division, percentages for pricing.

§ Must be able to bend down, stoop, reach and stretch to reach above the head.

§ Lift 25+ pounds
Employment Type
Full-time

Job Type: Full-time

Pay: $55,000.00 – $85,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

COVID-19 considerations:
Anyone in production needs to wear a mask. Outside production a mask needs to be worn if they are not vaccinated.

Ability to commute/relocate:

  • Mishawaka, IN: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • HACCP: 1 year (Preferred)

Work Location: One location

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