Regulatory Analyst – Water Operations

Job title: Regulatory Analyst – Water Operations

Company: State of South Carolina

Job description: Job Responsibilities


The Water Operations Department performs a wide variety of analytical, research and administrative functions in the regulation of investor-owned water and wastewater utilities. This position will support the evaluation of water and wastewater utilities in accordance with the ORS mission. Additionally, this position will be responsible for assessing utility compliance with all state and federal laws, regulations and company policies.

Candidates will coordinate, prepare and submit various reports, testimonies, and other correspondence to regulatory agencies with jurisdiction over utility facilities and operations, including, but not limited to, the Public Service Commission of South Carolina (Commission). Under the direction of the Regulatory Manager, , the Regulatory Analyst will investigate customer complaints and make recommendations regarding utility rates, terms and conditions. This position has a direct and substantial impact on the customers of regulated utilities in the state of South Carolina.


  • Analyze utility filings related to new utility establishments, rate changes, wholesale contracts, service territory changes, mergers, transfers and/or acquisitions.
  • Submit written and oral testimony detailing ORS’s evaluation and findings to the Commission.
  • Evaluate and implement policy initiatives related to alternative rate making, water conservation, and customers assistance. Participate in dispute resolution related to these topics.
  • Coordinate and conduct thorough investigations related to customer complaints. Facilitate complaint/dispute resolution if required.
  • Prepare Commission documents such as reports, testimony, exhibits, and review letters regarding regulatory issues or agency positions.
  • Regularly attend and participate in stakeholder and collaborative meetings.
  • Monitor performance bonds, annual reports, gross receipts and other required filings of regulated utilities to ensure compliance.
  • Monitor state and federal activity to determine impact on state regulations and policies and assist with special studies and reports.
  • Respond to inquiries, surveys, and questionnaires from the general public, utilities, and other State agencies pertaining to all aspects of water and wastewater industries in South Carolina.

Minimum and Additional Requirements


  • Bachelor’s degree from an accredited college or university in finance, accounting, mathematics, engineering, business administration, statistics, physical science or other related field.
  • Experience with water and wastewater utility operations, utility regulation, or a related field.
  • Possess a sense of urgency and individual responsibility to work effectively with changing priorities.
  • Proficiency using current technology and computer software.
  • Maintain high degree of personal and professional ethics at all times.


  • Ability to conduct analyses and research of regulatory issues, filings, data, and/or other regulatory documents to ensure consistency with pertinent regulatory principles and Commission policies/orders.
  • Effectively and ethically manage projects and other assigned responsibilities to meet project deadlines.
  • Ability to effectively communicate results and recommendations derived from analyses and/or research to management and others.
  • Detail-oriented with strong organizational skills and ability to prioritize responsibilities to meet critical deadlines.
  • Sound analytical and problem-solving skills with the ability to resolve non-routine issues independently.
  • Confer with regulated utility representatives (executives, attorneys, operating personnel, etc.) and other external parties on issues related to utility regulation.
  • Collaborate effectively with other staff, assist others where needed, and share knowledge.

Preferred Qualifications


  • Knowledge and understanding of emerging issues and challenges pertaining to water and wastewater utilities.
  • Experience in the utility industry with an understanding of utility operations.
  • Progressive development and comprehensive understanding of regulations, principles and practices for the regulation of utilities.
  • Apply basic accounting principles to review and analyze utility financial statements including, but not limited to, income statement, balance sheet and depreciation schedule.

Additional Comments

  • Position requires travel, out of town lodging, and attendance at night hearings.
  • ORS employees are prohibited from owning equity in regulated utilities.
  • Must possess a valid driver’s license.
  • All ORS employees are required to attend ethics training annually for continued employment.
  • Must be able to lift 20 pounds and climb a 10-foot ladder.
  • Employee’s hours will be 8:30 am – 5:00 pm, minimum.
  • Position will be required to work in ORS office in Columbia, SC.

Expected salary:

Location: Richland County, SC

Job date: Tue, 21 Jun 2022 06:30:38 GMT

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