Retail Store Associate – 5262

Job Details
Full-time | Part-time$11 an hour3 hours ago
Qualifications
  • Communication skills
  • Customer service
  • Computer skills
Full Job Description
GENERAL DESCRIPTION OF POSITION

To assist the Retail Store Manager, Assistant Manager and leadership team with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures. May supervise community service workers and volunteers on a limited or as needed basis.

Uphold a positive work environment that follows Goodwill’s Amazing Customer Experience (ACE) Culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Ensures proper customer service to all donors and customers.

2. Reaches designated production guidelines.

3. Participates in the pricing, displaying and selling of store merchandise within price ranges established by Goodwill management.

4. Assists in developing additional donors for the store.

5. Adequately stocks and maintains the interior and exterior of the store in an attractive manner.

6. May balance cash register receipts, prepare daily bank deposits and maintain records of store transactions for each business day occasionally.

7. Uses cash register to total sales, accepts payments.

8. Ensures the proper rotation of all store merchandise.

9. Manages store’s loss control by watching customers and employees and reporting suspicious activity to the Loss Prevention Director. Ensures that items are not given away without authorization.

10. Ensures a clean and safe environment in the store, processing area and/or donation center by practicing good housekeeping practices.

11. Regular attendance is required as outlined in Goodwill’s attendance policy.

12. Observes safety procedures and personnel policies.

13. Attends regular store meetings.

14. Acts as a positive role model for employees, trainees, and customers in all respects of professional development.

15. Perform any other related duties as required or assigned.

ADDITIONAL INFORMATION

Frequent physical exertion and exposure to unfit donated goods.

Excellent customer service skills required.

Effective communication skills required.

Some computer knowledge a plus.

Must be able to interact cordially and productively with a variety of people.

Must be able to market Goodwill and explain the mission to the public.

Must be able to read, write and communicate clearly in English.

Must establish and maintain effective relationships with supervisors and co-workers.

Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and occasionally in excess of 40 hours a week.

Ability to function in a hectic work environment with occasional periods of high stress.

Must be able to take initiative and make decisions within Goodwill policies.

Must observe and enforce safety policies in all phases of the operation.

Must have knowledge of fashionable women’s, children’s and men’s clothing as well as furniture and household items.

Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds occasionally.

Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop.

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