Scheduling Associate, Full-time, Days (Remote)

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Job Details
Full-time2 hours ago
  • Free parking
  • Paid time off
  • Dental insurance
  • Health insurance
  • Vision insurance
  • High school diploma or GED
  • Associate’s degree
Full Job Description
Employment Type:
Full time

Trinity Health Mid-Atlantic, is looking for a full-time Scheduling Associate (Remote) to join our Scheduling/Patient Access!

The Scheduling Associate is responsible for timely and accurate appointment scheduling with expertise in scheduling protocols, registration, insurance requirements/verification, identification of accurate patient responsibility with notification to patients on behalf of the Trinity Health Mid-Atlantic region. The Trinity Health Mid-Atlantic region includes Mercy Fitzgerald, Nazareth Hospital, St. Francis Wilmington and St. Mary Medical Center Langhorne.

Schedule: Full-time (40 hours) **

Shift: Days

**While this role is remote, there will be occasional need to be on site for training and meetings.

Scheduling Associate

The Scheduling Associate is responsible for pre – registration, scheduling, electronically verifying insurance eligibility and accurately identifying patient financial responsibility. This is a key position that will begin the overall patient experience and initiates the billing process for any services provided by the hospital

Accurately schedule appointments using scheduling protocols and insurance requirements via current HIS (Health Information System)

Collects and documents all required demographic and financial information .

Completes scheduling of appointment, pre-registration, insurance verification and authorization requirement s with collection of out-of-pocket payments as applicable based on Bronze Standard.

Analyzes patient insurance(s), identifies the correct insurance plan, selects appropriately from HIS insurance and plan selections and documents correct insurance order. Applies recurring visit processing according to protocol.


HS diploma or equivalency (required)

Associate degree (preferred)

Scheduling and/or insurance verification experience (preferred)

We offer a competitive salary and comprehensive benefits including:

Medical, Dental, & Vision Coverage

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

And more!

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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