- Communication skills
- Data entry
- Microsoft Office
For over 20 years, Pearson Virtual Schools has been reimagining K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; Pearson Online Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide.
The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position:
Working remotely the School Data Coordinator will work as part of the Customer Engagement and Retention department and assist with efforts to ensure graduation cohort and withdrawal data is accurate and complete. The School Data Coordinator will work closely with the leadership team to determine student populations, meet deadlines, and achieve service levels. This position will play a vital role in graduation rate improvement initiatives.
Contact families of withdrawn students through various communication methods to obtain next schooling their student attended after leaving a Connections Academy school;
Contact local schools or school districts to obtain verification of student enrollment that meets state reporting guidelines;
Update student information systems data to reflect the type of next schooling and required documentation;
Communicate appropriate information to Connections Academy schools to ensure proper updating of state reporting systems;
Understand the state-specific withdrawal codes to effectively update Data Views and other reporting systems;
Provide information regarding local schooling options for parents;
Use virtual platforms to find current contact information for parents as needed;
Demonstrate a thorough understanding of Connections Academy withdrawal processes;
Understand the Connections Academy and Pearson Virtual Schools enrollment and re-enrollment process to assist families who wish to continue with a Connections Academy school;
Participate in bi-weekly one on one meetings with School Data Coordinator Supervisor and;
Other duties as assigned by the leadership.
Basic understanding of Connections Academy withdrawal procedures and policies
Ability to understand and implement constant changes involving district and state policies
In depth knowledge of enrollment verification requirements
Ability to maintain the privacy of student records and information.
Must be able to interact with a diverse range of formal and informal contacts with courtesy and patience.
Proficiency in Microsoft Office Suite
Experience in record keeping and/or data entry
Strong communication skills
Diagnostic information gathering
Building collaborative relationships
Effectively manages change
Thorough and thoughtful work
Works well in a matrix
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
Job: CUSTOMER SERVICE
Organization: Virtual Learning
Req ID: 8569