Surveillance Lead, Southland Casino

Delaware North

Job title: Surveillance Lead, Southland Casino

Company: Delaware North

Job description: The Opportunity

Delaware North Gaming is seeking a full-time Surveillance Lead to join our team at Southland Casino in West Memphis, Arkansas . As Surveillance Lead, you will lead by example in conducting facility-wide surveillance camera operations to assist in the protection and safety of the property and our guests, associates.

Minimum pay rate: $22.00 / hour

Information on our comprehensive benefits package can be found at .

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.


  • Assist the Surveillance Supervisor in planning and scheduling of team members.
  • Train new associates and ensure all policies and procedures are understood and followed.
  • Monitor all areas of the property, including but not limited to gaming and cage activity, food and beverage activity, and security of the facility.
  • Observe and report procedural violations and illegal activity.
  • Make written reports and logs on any observed violations and illegal activity in a timely manner.
  • Ensure that all cameras and computer systems are operational at all times.
  • Keep associates and supervisors advised of daily events, and all company and departmental activities.
  • Ensures that all state racing and gaming regulations and polices are followed.
  • Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material.
  • Other duties as assigned.


  • Minimum of 3 years’ surveillance as an agent or operator.
  • Gaming or law enforcement experience preferred.
  • Able to obtain and maintain required gaming licenses.
  • Good communication and interpersonal skills, including the ability to manage crowds effectively.
  • Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping.
  • Ability to understand and follow verbal and written instructions.
  • Ability to write legibly and express thoughts on paper in a clear manner.
  • Ability to prioritize tasks, handle multiple projects simultaneously, organize and complete assignments.

Physical Requirements

  • Ability to see and recognize details on video screen.
  • Ability to hear and speak to communicate on two-way radio.
  • Ability to sit for long periods of time.
  • Work environment may consists of a dark area viewing video monitors f

Shift Details

1st Shift

2nd Shift

3rd Shift



Varies Who We Are

Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Expected salary: $22 per hour

Location: West Memphis, AR

Job date: Thu, 16 Mar 2023 08:32:28 GMT

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